Keepzia

Support

Help for Keepzia on iPhone, iPad, and Mac.

How to get help

Use the contact form on this site, or Settings → Contact in the Keepzia app. We do not publish a public support email address.

Common topics

  • Photos access — Allow Photos in system Settings if the library does not load.
  • Deletes — Confirm before removing items; they may go to Recently Deleted.
  • Purchases — Manage subscriptions in Apple ID → Subscriptions. Use Restore purchases in the app.
  • Ads — Free on iPhone may show labeled ads; Pro removes them.